Persondatapolitik hos Factofly Aps

Ver. 2.0 2025

Vores samarbejdspartners persondatasoplysninger er utrolig vigtig for os, uanset om du er freelancer eller kunde. I dette dokument kan du læse hvordan, at behandlingen af dine personlige oplysninger sker, hvordan vi indsamler dem, hvordan vi bruger dem, hvor længe vi gemmer dem samt hvilke rettigheder du har og hvordan du gør dem gældende.

Dataansvarlig
Factofly Aps, CVR nr. 39781689, Danneskiold-Samsøes Allé 41, 1434 København S, Tlf.: +45 81 90 70 90 er dataansvarlig for de oplysninger som vi har modtaget på dig og behandles i dette selskab.

What is personal data and what is personal data processing
Personal data is any information about an identified or identifiable natural person. Examples of personal data can be, Full name and initials, address, email address, telephone, gender, tax ID, bank details, date of birth, relative or next of kin's full name and phone number, salary information, photo, employment agreement information, paycheck information, data entered in customized fields created by the Customer, which may contain sensitive Personal Data, including health information.
Processing of Personal Data covers all types of processing including but not limited to collection, registration, storage and disclosure.

What type of personal data do we process?

We process many different types of personal data depending on which of our services you use.

Freelancer på factofly:
Som freelancer/selvansat hos Factofly, (Herefter Freelancer, Selvansat eller Bruger) hvor du benytter vores tjeneste til at fakturerer for din service, behandler vi de oplysninger som der er typiske inden for rammen af et ansættelsesforhold. Det er Fulde navn og initialer, adresse, e-mailadresse, telefon, køn, skatte-ID, bankoplysninger, fødselsdato, lønoplysninger, foto, oplysninger om ansættelsesaftale, oplysninger om lønseddel, data indtastet i tilpassede felter oprettet af Brugeren, som kan indeholde følsomme Personoplysninger, herunder helbredsoplysninger.
Behandlingen af denne type oplysninger er nødvendig for, at kunne fakturerer den tjeneste du har udført og bruger vores service til at fakturere samt til at udbetale løn til dig. Den er også nødvendig, for at vi kan leve op til vores forpligtelser i forbindelse med din ansættelse herunder forsikringer og fagforening/a-kasse samt oplysninger til myndigheder og betaling af skatter.

Kunde og leverandør
Hvis du er kunde hos os, gennem leverancen fra en af vores brugere eller du er direkte leverandør hos Factofly, så behandler vi oplysninger såsom navn, CVR nr. Adresse, email, telefonnummer, korrespondance via enten Factofly.dk, Factofly.com samt eventuel direkte korrespondance med Factofly. Vi behandler disse oplysninger for, at kunne leve op til vores aftale med dig, for at kunne leve op til vores retslige forpligtelser i forhold til de offentlige myndigheder samt at kunne tilgodese vores egne og vores freelanceres interesse.

How we collect your Personal Data

Langt de fleste persondate indsamler vi i forbindelse med, at du opretter en profil på vores hjemmeside samt opretter en faktura eller opgave. I dette tilfælde er det de informationer som du selv giver os. Du kan se hvilke typer informationer vi typisk indsamler under punktet ”Hvilke typer persondate behandler vi”. Den dialog vi har med dig, i forbindelse med at du bruger vores tjeneste, f.eks. vores korrespondance samt oplysninger der kommer i forbindelse med, at du udføre arbejde hos dine kunder såsom eksamenspapirer, autorisationer, sygemeldinger, med mere.[/vc_column_text][vc_column_text]Udover de oplysninger som du selv giver os i henhold til det ovenstående, så modtager vi også en række oplysninger fra tredjemand. Oplysninger som vi modtager fra tredjemand er for eksempel når du opretter og fremsender en faktura til din kunde. I den forbindelse opretter vi dig som ansat hos hos vores lønbureau samt SKAT og modtager i den forbindelse dit skattekort samt skatteoplysninger samt adresseoplysninger som vi skal bruge i forbindelse med at vi afregner din skat og udbetaler din løn.

In addition, we collect information via cookies on our website statistical information about your use of our various services. However, the statistical information is not personally identifiable and cannot be traced back to you as an individual.

What do we use your personal data for?

We use your data in order to fulfill our agreement with you, in addition, we must have a legitimate reason to process and use the various data we have on you. We process the data we have on you based on the following principles:

The processing is necessary for the performance of the contract with you

The data we process is necessary for the fulfillment of our agreement with you. In addition, there are a number of principles that must be met in the different situations where we process your personal data. You can see which data we process, how and for what purpose below.

Purpose
To fulfill our agreement with our customer

Type of personal data
Full name and initials, address, email address, phone, gender, tax ID, bank details, date of birth, salary details, photo, employment contract details, payslip details, data entered in custom fields created by Customer

Example of our processing of your data
For the processing of your agreements, payment of salary, identification in relation to tax and settlement of tax. Identification in relation to insurance and other matters to ensure your rights as a user.

The prerequisite for the processing:
The processing of your data is based on your consent when you create a profile on our service. Furthermore, the processing is necessary in order to fulfill our agreement with you and the related administration, including the invoicing of your customers.

Purpose
To be able to invoice our user's services to the customer

Type of personal data
The customer's name, address, CVR no. Service to be invoiced, invoice information, agreement and contractual basis, correspondence between customer and our user, objections.

Example of our processing of your data
Sending invoices for work performed, handling payment, creating and concluding an agreement between our user and the customer

Prerequisite for the processing:
The processing of the date is necessary to enter into a contract and to invoice and process payment from the customer.[/vc_column_text][vc_column_text]Purpose
In order to fulfill our legal obligations

Type of personal data
Full name and initials, address, email address, phone, gender, tax ID, bank details, date of birth, salary details, photo, employment contract details, payslip details, data entered in custom fields created by Customer

Example of how we process your data
Reporting and payment of tax, VAT, employer contributions, etc. Compliance with money laundering legislation. Reporting working hours to the unemployment insurance fund.

The basis for the processing:
The processing is necessary for us to fulfill our legal obligations as an employer and to public authorities, including but not limited to the Bookkeeping Act.

Purpose
To handle customer inquiries, complaints and customer questions

Type of personal data
Full name and initials, address, email address, phone, gender, tax ID, bank details, date of birth, salary details, photo, employment contract details, payslip details, data entered in custom fields created by Customer

Example of how we process your data
Handling customer inquiries via phone, chat, email and social media. To help users with technical support, general or specific support, advice, complaints, disputes/disagreements, etc.

The prerequisite for the processing:
The processing is necessary for us to fulfill our agreement with you and in relation to the customers you have invoiced. The processing is also necessary to ensure the correct use of the system and minimize errors. The processing is also necessary in order to provide good customer service to users, customers and other stakeholders.

Purpose of use
In order to market our service, factofly.com and other similar sites belonging to Factofly Aps.

Type of personal data
Name, email, phone number, IP address, previous purchase history, industry and rating

Example of our processing of your data
Sending marketing material by email, Using cookies to advertise our service on other websites you visit

The basis for the processing:
The processing is necessary in order to fulfill FactoFly IVS' legitimate interest in being able to market its services, inform about new initiatives, news in general and the launch of new products.

Who we share your personal data with
At Factofly Aps, we take very good care of your personal data and generally do not share it with others, neither individuals nor companies. There may well be very specific cases where it is necessary for us to share your data.

Legal entities with an independent personal data processing responsibility, to the extent that data is shared with them, it will be their privacy policy that will apply.

The legal entities that it may be necessary to share your information with will be: Governmental authorities such as Skak, the Danish Working Environment Authority as well as insurance companies, wage processing agencies and the police in case of concrete suspicion of illegalities. The sharing of this information is necessary for us to fulfill our agreement with you and to comply with applicable legislation.

In order to provide our service and to fulfill our obligations under the agreement with you, we share certain information with other independent legal entities. These are companies that help us with things like marketing, IT, debt collection and insurance. To secure your data, we sign agreements with them so that your data is processed in accordance with this agreement and according to the purpose for which it was collected.

In order for us to provide our service and fulfill our obligations under the agreement with you, we share some of your personal data with companies that help us with marketing, IT solutions, debt collection, etc. These companies are personal data assistants to us and we sign agreements with them to ensure that they only process your information in accordance with our instructions and for the purpose it was collected.

Suppliers in non-EU/EEA countries
When choosing suppliers, we always aim to cooperate with companies operating in an EU/EEA country. To the extent that this is not possible and we transfer your personal data to third countries in connection with a collaboration, we take the necessary measures to ensure that the level of protection is at least the same level that applies as a result of the rules in the EU/EEA.

How long do we store your personal information

We store your information for as long as necessary to ensure the purpose for which it was collected. This applies to both information that is entered when you register with FactoFly and the information collected in connection with your use of our services.
The information is used for different purposes and it is therefore also different how long it is stored and what our legal obligations are.
We need to store your information in order to fulfill our employer obligation, to handle any deficiency claims from your customers and our obligations under the Danish Bookkeeping Act.

How we protect your personal data
We have taken the necessary technical and organizational measures to secure your information. This includes securing our IT systems against illegal and unauthorized access, encryption, backup and ensuring that only persons who have access to your information in accordance with this agreement have access to it.

Your rights as a data subject
As a data subject with us, you are guaranteed certain rights under current legislation.
We have listed below what rights you have and what they mean.
If you wish to make use of these rights, please use our contact details which you will find at the end of our privacy policy. We are committed to ensuring your identity and may request additional information from you before we can process your request.
We aim to process your request within 30 days of receiving all relevant information from you.

Ret til uddrag
Du har ret til at få en fortegnelse over hvilke personoplysninger om dig vi har og behandler. Anmodningen skal være skriftlig og underskrevet af dig sendt til adressen i slutningen af dette dokument. Dine oplysninger vil blive sendt til din folkeregisteradresse.

Right to rectification
If the information we have about you is incorrect, you have the right to have it corrected. If you believe that we are missing certain information that is relevant in relation to our processing of your data and the purpose of processing it, you have the right to have it added.
You have the opportunity to correct your information yourself by logging in to Factofly.com.

If you have corrected your data, we will ensure that those who have registered similarly correct it unless this is not possible or involves a disproportionate effort. You can request to know who we have asked to correct your data. This must be done in writing to the address below.

Right to erasure
You have the right to have your data deleted.

In certain cases, your data needs to be deleted, this is when:

- When the data is no longer necessary for the purpose it was collected
- If the processing is based solely on your consent and it is withdrawn
- If the processing is for direct marketing and you object to such processing
- If the personal data processing is contrary to applicable law
- If erasure is required to comply with a legal obligation

There may be certain legal obligations that prevent us from deleting certain personal data. These obligations may stem from, for example, bookkeeping law, accounting law, tax law or consumer law. It may also be that the processing is necessary for us to secure, assert or defend legal claims.

If you have deleted your data, we will ensure that those who have registered it delete it unless this is not possible or involves a disproportionate effort. You can request to know who we have asked to delete your data. This must be done in writing to the address below.

Right to object
You have the right to object to our processing of your data. If you object, we can only continue to process the data in question if we have compelling reasons to continue processing and these outweigh your interest in stopping the processing. We will notify you if we believe we have such compelling reasons to continue processing your data. Despite your objection, we may continue to process your data provided that it is in accordance with applicable law or to fulfill or defend legal claims.
If your data is processed for direct marketing purposes, you can object to the processing at any time. Direct marketing is all forms of outreach marketing measures such as direct e-mail, SMS and postal mail. If you object to this type of processing, we will stop processing your data for that purpose.

Right to Data Portability
Once you have registered personal data with us, you have the right, under certain conditions, to transfer and reuse this data for your own purposes and across other services with other data controllers. The data that you can transfer is the data that you have provided yourself in connection with your registration and the data that we collect in connection with your use of our service to the extent that it can be specifically linked to your person.

Right of complaint
If you believe that your personal data is processed in violation of applicable law or your consent, you have the right to lodge a complaint with FactoFly or the Danish Data Protection Agency.

Change of personal data policy
FactoFly reserves the right to change and update the personal data policy if deemed necessary. The current version will always be available on our website.
In case of changes that will have a decisive impact on our processing of your personal data, this will be notified no later than 30 days before the change on the email we have received in connection with your registration.

Cookies on our website
When you visit our website, we use cookies. We do this to give you the best possible experience, adjust the information we show you for maximum relevance and analyze how you use our service. We also use cookies in connection with marketing to you both here and on other sites you visit.
A cookie is a small file that is stored in your web browser during your visit.

Contact details for the data professional
FactoFly Aps
Danneskiold-Samsøes-Samsøes Allé 41
1434 Kbh K, Copenhagen
CVR: 39781689
Phone: +45 81 90 70 90 90
E-mail: Kontakt@factofly.com

Data protection officer
The Data Protection Officer verifies that we process your data in accordance with applicable law, your consent and the purpose of processing your personal data.

The Data Protection Officer can be contacted at dpo@factofly.com