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Questions? Call us at 71 96 00 54

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Factofly logo
Factofly | How2026-04-01T08:51:11+02:00

How to use Factofly to run your solo business without your own CVR number.

Get paid effortlessly and free up time for what matters.

Run your solo business without your own CVR number.

See exactly how Factofly works and helps you save time for what's important.

We take care of the administration so you can focus on growing your business.

Project employment for the task

You will be associated with Factofly in a project employment relationship, where you will, among other things, be insured while working - and thus in full compliance.

Pay-as-you-go

We take care of your business, so you only pay for what you use. If there are dry periods, there is no bill from us waiting.

No commitment

Use Factofly exactly where it suits you. A simple task before you want to register your own CVR number or forever. You decide.

We take care of the administration so you can focus on your business.

Project employment for the task

You will be associated with Factofly in a project employment relationship, where you will, among other things, be insured while working - and thus in full compliance.

Pay-as-you-go

We take care of your business, so you only pay for what you use. If there are dry periods, there is no bill from us waiting.

No commitment

Use Factofly exactly where it suits you. One simple task before you want to register your own CVR number or forever. You decide.

Denmark's leading freelance solution

  • More than 450 million kroner handled invoice volume.
  • +20,135 freelancers and solo entrepreneurs run their business through Factofly.
factofly trustpilot
How Factofly works
freelance agency

1.

Create the task and get insured while working

The first step is to create your task. This is done under your Factofly profile before you start the job so we can make sure you are insured while working.

The first time you work with a new client, the client will be sent the assignment for approval.

2.

Receive employment contract

We will send your contract directly for signature with MitID after you have submitted your first task.

You need to sign one overall affiliation agreement, and subsequent assignments will appear as attachments to this. These do not require your signature again.

If we haven't said it loud enough, you have no commitments, and the contract reflects our general terms.

Contract factofly

Invoice like a business

DK's leading freelance solution

  • More than 450 million kroner invoiced.
  • 87% scores with a 5-star Trustpilot review.
  • +20,135 freelancers and solo entrepreneurs run their businesses through Factofly.
factofly freelance agency

3.

Invoice your customers without a registered business or CVR no.

Quickly and easily send an invoice directly to the customer based on the task. This is done directly from your Factofly profile.

If the invoice is overdue, we will automatically send a friendly reminder after 4 and 11 days.

We also have an automatic reminder procedure that ensures that your money arrives home.

How it works

Factofly

Create your task and get insured while working

Create your task under your Factofly profile before you start so we can make sure you are insured while working.

The first time you work with a new client, the client will be sent the assignment for approval.

Factofly are available by phone, email and on-site chat

Receive employment contract

We will send your contract directly for signature with MitID after you have submitted your first task.

You need to sign one overall affiliation agreement, and subsequent assignments will appear as attachments to this. These do not require your signature again.

Contract factofly

4.

Direct payout within 48 hours

When we receive payment from the customer, we will pay your money as normal salary within 48 hours.

If you have other payout preferences, you can easily change them under your profile.

VAT, treasure, ATP, AM contributions and holiday pay are all handled automatically, so you don't have to waste time or worry about anything.

direct payment

Invoice your customers without a registered business or CVR no.

Quickly and easily send an invoice directly to the customer based on the task. This is done directly from your Factofly profile.

If the invoice is overdue, we will automatically send a friendly reminder after 4 and 11 days.

We also have an automatic reminder procedure that ensures that your money arrives home.

factofly mobile dashboard da

Direct payout within 48 hours

When we receive payment from the customer, we pay your money as normal wages within 48 hours.

If you have other payout preferences, you can easily change them under your profile.

VAT, tax, ATP, AM contributions and holiday pay are all handled automatically, so you don't have to waste time or worry about anything.

factofly mobile payout da

Simple prices.
Transparent conditions.

Our prices are quite simple: it only pay when you need us.

This means that when you use Factofly To take payment from your customers, you pay a fixed service fee of 6% (before tax). This will be automatically deducted when you make your payment.

How much is Factofly?

6% of your invoice

with Factofly you get:

  • Free sign up

  • Pay only for what you use

  • No monthly costs

  • Deduction for direct expenses

  • No hidden fees

  • No extra cost to your client

  • Insured while working

  • Fast customer service

Other resources that can help you along the way:

See who Factofly is for:

factofly helps you

Take the quiz and calculate your salary:

calculate your salary

Meet the team behind:

factofly team

Frequently asked questions about Factofly

Get answers to some of the questions about how it works when you need to invoice and get paid through Factofly.

If you didn't get the answer you were looking for, you can start a live chat with us in the right corner.

Most frequently asked questions about invoicing with Factofly

Worksome2022-12-13T11:35:33+01:00

Do you use Worksome? 

You can easily use Worksome and Factofly at the same time.

You just use Factofly's CVR number and invoice the tasks from Worksome through us.

Our CVR number is: 39781689

Does Factofly also offer freelance tasks?2022-08-25T16:47:28+02:00

No. You can use Factofly to get paid for your work, but we are not a freelance platform where you can find assignments.

Early payout2022-12-13T11:35:15+01:00

Quick payout of your money, regardless of how long your customer gives you a payment deadline.

This is how it works:

👉 If we can make a positive credit assessment of your customer, a magic box will appear when you create an invoice.
Here you can request to get your money out (almost) immediately.
It costs up to 1,95% of your invoice.

⚡️When you have submitted the invoice, we will then obtain a confirmation from your customer that the invoice fits and the work has been carried out according to the agreement you have made.
Once we have received the approval, we will then make the transfer to you.
If you have the same bank as us (Sydbank), the money is with you immediately. Otherwise, you can expect them the next banking day.

Should I set up my own company as a freelancer if I earn more than DKK 50,000?2022-09-27T12:25:35+02:00

As a private individual, you have the option of invoicing VAT-free in your own CPR number up to DKK 50,000 per year. That amount must of course be reported to SKAT, and you must subsequently be registered for VAT as, for example, a sole proprietorship when you cross the DKK 50,000 limit.

When you use Factofly, there is neither an upper nor a lower limit to how much you can invoice, as you are associated with Factofly as an employee in a project employment. This means that even if your earnings exceed DKK 50,000, you can continue to let Factofly handle your administration, and there is therefore no requirement to establish your own company.

Is VAT due on your invoice?2023-02-20T09:54:20+01:00

When you use Factofly, VAT is due on the invoice, even if you haven't made sales of DKK 50,000 yet.

Remember that if your customer is a business, then they get a refund for the VAT, and it therefore has no influence on your price.

Unfortunately, you cannot invoice without VAT through Factofly.

This means that if you offer VAT-free services such as some types of education, health treatments; including chiropractic, physiotherapy and certain artistic companies, unfortunately you cannot use Factofly.

Are you in doubt? Then call or write to us on the chat.

Do I earn the right to unemployment benefit when I use Factofly?2026-03-16T09:18:24+01:00

Whether you are entitled to unemployment benefits or not depends on your specific unemployment insurance fund. This is the case with the vast majority, but check directly with your unemployment insurance fund to find out how they handle work invoiced through Factofly.

In cases where you earn the right to unemployment benefits, the number of hours you work through Factofly will be counted in the total number of hours in relation to earning the right to unemployment benefits and extending unemployment benefits.

*Please note that according to the latest guidance, you are currently not entitled to unemployment benefits for work invoiced through Factofly. We of course strongly disagree with the decision and have a case with the Ombudsman.

Do I earn holiday pay when I use Factofly?2023-11-01T16:26:26+01:00

Yes, 12.5% of the payment we receive from your customer is paid out as holiday pay to you.

The calculation (before taxes) will therefore look like this if, for example, you have invoiced DKK 1,000, e.g. VAT:

Invoice amount ex. VAT: DKK 1,000.
Factofly fee: DKK 60.
Deposit to holiday account (12.5%): DKK 117.50. (before taxes)
Salary payment: DKK 822.50. (before taxes)

When you price yourself, remember to take this into account in your price.

My customer requires a long payment period – can I get the money earlier?2022-08-25T16:55:21+02:00

Yes you can. Contact us to hear about the possibilities of getting the money immediately.

Can I send an invoice without VAT?2022-08-25T16:53:12+02:00

Factofly is VAT registered, and must therefore settle VAT according to the current Danish rules. Before we send an invoice, we check whether the invoiced services are subject to VAT.

Can I pre-invoice via Factofly?2022-08-25T16:54:14+02:00

Yes you can. In that case, an agreement must be made between FactoFly and your customer before you can send the first invoice. You can get that agreement by writing to us at kontrakt@factofly.com.

You fill in your customer's name and address, a description of what is to be delivered, any partial deliveries and future invoicing.

Can I invoice to another country?2022-08-25T16:56:41+02:00

Yes, you can easily invoice to another country. When you create the invoice, you choose which currency is to be used on your invoice.
Our invoice and systems are prepared to be able to handle foreign invoices and payments.

Can I get a deduction through Factofly?2024-09-20T14:59:36+02:00

You have the opportunity to claim deductions for all direct expenses you have in connection with an assignment.

You can read more about what and how you can get deduction here.

Can I get a deduction for expenses?2022-08-25T16:59:42+02:00

Yes, you can get a deduction for the expenses that are directly linked to the task you are invoicing.

You upload your attachments directly under your account.

Can I get a deduction for subscriptions that are paid 12 months at a time?2023-03-01T10:27:49+01:00

We can help you get deductions for expenses you incur during the period you use Factofly to get paid.

For example, if you have an expense for the Adobe package that you pay for one year at a time, your expense will be divided into 12 and deductions will be given in the months you invoice work through Factofly.

Can I use Factofly even if I am registered as a poor payer?2022-08-25T16:54:46+02:00

Yes, you can. However, you should be aware that SKAT or other public bodies may choose to withhold part of your salary, and we are obliged to follow this. Contact us if there are special circumstances we need to be aware of, and then we will see how we can help you as best as possible.

Can I use Factofly while I am on unemployment benefit?2024-10-16T15:45:57+02:00

Yes, a freelance agency like Factofly is an obvious choice to use while you are on unemployment benefits. When you freelance with your own CVR number, your unemployment benefits are shortened to 30 weeks – when you use Factofly, you keep your regular unemployment benefit period of 104 weeks. By using Factofly, you also get an employment contract for your freelance assignments, and we report your hours and income to the Danish Tax Agency, from which the unemployment insurance fund deducts information.

Please note that some unemployment insurance funds these days treat work invoiced through Factofly differently. Therefore, check with your unemployment insurance fund before you start working.

Can I use Factofly even if I am not a freelancer?2022-11-02T10:07:42+01:00

We have built Factofly for the needs you face as a freelancer and self-employed person. But even if you don't call yourself a freelancer, you can still use our service as long as you sell your time and expertise.

Can I use Factofly with a CVR number?2022-08-25T16:49:06+02:00

Factofly is designed so that private individuals can invoice and get paid without their own CVR number. If you have activities in your own company that you want to have managed, we are unfortunately not the right solution for you.

Even if you have your own company, you can still use Factofly as a private person on the side. It can, for example, be if you plan to shut down your company in order to freelance with more freedom. You are always welcome to contact us to find out how our solution fits your needs.

Can Factofly pay into my pension?2024-11-28T11:56:17+01:00

Factofly cannot currently pay into a pension.

I have to work with a customer for a long period of time – what do I do?2022-08-25T16:53:49+02:00

If you are going to have a long-term collaboration with a customer, we recommend that you draw up a collaboration agreement so that everything formal is under control. You can use our standard contracts, which you get by writing to us at kontrakt@factofly.com. Here you and your customer fill in the various information and then submit it to us.

Remember that if you have any questions, you are very welcome to contact us.

I am not a Danish citizen - can I use Factofly?2022-08-25T12:36:20+02:00

If you are an EU citizen, you are free to use Factofly. If you do not come from an EU country, you must have a valid work permit issued in Denmark or from a country recognized by Denmark. As a non-EU citizen, you must contact us when you register, so that we can ensure that you get off to a good start.

When will my salary be paid?2022-08-25T16:56:16+02:00

We endeavor to pay your salary as soon as we have received it in our account. We handle many invoices and payments every day, so it can take a maximum of two working days from the time we receive the money until it is in your account. You can always follow the status of your invoice on your Factofly profile.

When and how can I get my holiday pay?2023-04-19T18:19:46+02:00

We transfer your holiday money to your holiday account no later than the 15th of the month after we have paid you a salary.

Holiday account typically takes a few days before you can see the money in your holiday account, but it is typically available around the 20th of the month after you have been paid.

You can request to have your holiday pay paid out directly from Vacation account.

How does an invoice sent via Factofly look like?2025-03-25T12:33:08+01:00

You can see an example of what your invoice sent through Factofly looks like right here.

How to send an invoice to an EAN number?2023-07-25T15:28:44+02:00

As a private individual, you can send an EAN invoice through Factofly.

As a company, you can use virk.dk's self-service service. It is free.

You can also choose to use private actors who typically charge between 8 and 20 kroner to send the invoice for you.

In most popular accounting programs, you can automatically send EAN invoices.

How to create an invoice?2023-07-25T15:14:37+02:00

You can make an invoice through an accounting program, you can use one invoice template or you can choose to design your own and set it up all by yourself.

When you make an invoice, make sure to include all the details about your customer, you as a supplier and the work you have done.

How am I insured through Factofly?2026-03-16T09:40:52+01:00

One of the advantages of using Factofly is that as a freelancer or self-employed person, you are insured while working.

In order for us to assure you, you must follow our normal flow and create a task in the system before you begin your work.

The insurance includes professional liability and workers' compensation insurance.
Professional liability insurance is if you cause or cause damage to your customer. Workers' compensation insurance covers if you are injured yourself.

Factofly also offers advisor insurance. Contact us to hear more about your specific work.

How do you document your insurance coverage to customers?2024-11-08T11:57:04+01:00

If a customer wants to see documentation that you are covered by insurance through Factofly, you can contact us and request a certificate of insurance.

How is my salary calculated?2025-03-25T12:31:50+01:00

As a self-employed person at Factofly, you receive a salary and paycheck just like you would from a regular job.

What exactly you get paid depends on your withholding percentage, tax deductions and what expenses you have.

You can find our salary calculator to see what your salary will look like.

How safe is my money with you?2022-08-25T17:00:59+02:00

Your safety and security is the most important thing to us, and we do everything to ensure that you and your money are completely safe. We have entered into an extended collaboration with our audit, which continuously looks over our shoulders and ensures that everything is as it should be. We are also registered as an employer, which means that you are also covered by the Wage Earners' Guarantee Fund.

How much will I be set off in unemployment benefits?2022-08-25T16:57:36+02:00

When you create a task with us, you specify the number of hours your work task will last. We state this number of hours in your employment contract, which you send to the unemployment fund. This will be the number of hours that you will be deducted from daily allowance.

How much of my supplementary daily allowance do I use with Factofly?2022-08-25T16:58:07+02:00

As a starting point, you use 1 of your 30 weeks' supplementary unemployment benefit when you work part-time (between 1 and 36 hours) in a week.

We use the start and end date that you specify in your assignment as well as the total number of hours in your employment contract, which we draw up and which you hand in to your unemployment insurance fund.

This means that if you have a task of, for example, 37 hours, which starts on Monday and ends, for example, on Sunday, then you do NOT use supplementary unemployment benefit. If you have an assignment of 37 hours that starts on Wednesday and ends the following week, you will use 2 additional weeks.

On your daily allowance card, you can state that you do not wish to receive supplementary daily allowance for the week in question. Perhaps you have worked 35 hours and do not want to spend one week on 2 hours of unemployment benefit, while the following week you have worked 4 hours and would like to be supplemented.

You can have up to 145.6 hours per month (equivalent to 33.6 hours on average per week) and still receive supplementary unemployment benefit.

What process should be followed when reporting an injury?2024-11-08T11:59:35+01:00

Contact us directly with relevant documentation of the damage, such as when it occurred, the extent of the damage, pictures, etc.

Who has the rights to the work I invoice through Factofly?2024-11-25T15:20:09+01:00

As a general rule, you own the rights to the work you produce in connection with an assignment.

Usage rights for the material (e.g. text, video, image, etc.) can be granted separately under the individual assignment as part of the assignment description.

What happens if the customer does not pay?2026-03-16T09:37:16+01:00

If your customer unexpectedly doesn't pay, we'll chase your money.

Our procedure looks like this:

  • The customer will be sent a friendly reminder after 4 and 11 days after the due date without reminder fees.
  • We will then initiate the actual reminder procedure, where a reminder fee will be imposed. This will happen no earlier than 10 days after the last reminder.
  • If payment is still not due, a debt collection notice will first be sent, after which the case will be forwarded to debt collection.
  • If necessary, your case will then be taken to the bailiff's court.
What should an invoice contain?2023-07-25T15:21:12+02:00

When you set up an invoice, it must contain:

  • Invoice date
  • Due date and payment terms
  • Invoice number
  • Customer information
  • Supplier information
  • Summary of work done or goods sold
  • Account details
What do I do if there are errors in the invoice I have sent?2022-08-25T16:47:54+02:00

If an invoice needs to be recalled for one reason or another, simply contact us by phone (71 96 00 54), email (kontakt@factofly.com) or chat.

We make sure to send a credit note to your customer, and you can then create a new adjusted invoice.

What is an invoice?2023-07-25T15:10:11+02:00

An invoice is essentially a statement of work performed, which describes which service or item is involved, who bought and who sold, how much outstanding the buyer has to the seller (i.e. the price), when payment must be made at the latest and where.

Are there any limits to how much I can invoice?2026-03-16T09:22:01+01:00

You are not subject to any upper limit when using Factofly. There is also no actual minimum, however we do not invoice for hourly rates below 200 kroner/hour.

Are there additional costs associated with insurance?2024-11-08T11:58:01+01:00

No, the insurance coverage is included in Factofly's service fee of 6% of your invoice. There are no additional costs for the insurance.

Is holiday pay deducted from the amount I invoice?2023-11-01T16:30:42+01:00

12.5% of your invoice (after Factofly's service fee) will be paid to your holiday account.

Although this means that you will be paid a little less immediately, you still have direct access to your money.

We transfer your holiday money to your holiday account no later than the 15th of the month after we have paid you a salary.

Holiday account typically takes a few days before you can see the money in your holiday account, but it is typically available around the 20th of the month after you have been paid.

Frequently asked questions about Factofly

Get answers to some of the questions about how it works when you need to invoice and get paid through Factofly.

If you didn't get the answer you were looking for, you can start a live chat with us in the right corner.

Worksome2022-12-13T11:35:33+01:00

Do you use Worksome? 

You can easily use Worksome and Factofly at the same time.

You just use Factofly's CVR number and invoice the tasks from Worksome through us.

Our CVR number is: 39781689

Does Factofly also offer freelance tasks?2022-08-25T16:47:28+02:00

No. You can use Factofly to get paid for your work, but we are not a freelance platform where you can find assignments.

Early payout2022-12-13T11:35:15+01:00

Quick payout of your money, regardless of how long your customer gives you a payment deadline.

This is how it works:

👉 If we can make a positive credit assessment of your customer, a magic box will appear when you create an invoice.
Here you can request to get your money out (almost) immediately.
It costs up to 1,95% of your invoice.

⚡️When you have submitted the invoice, we will then obtain a confirmation from your customer that the invoice fits and the work has been carried out according to the agreement you have made.
Once we have received the approval, we will then make the transfer to you.
If you have the same bank as us (Sydbank), the money is with you immediately. Otherwise, you can expect them the next banking day.

Should I set up my own company as a freelancer if I earn more than DKK 50,000?2022-09-27T12:25:35+02:00

As a private individual, you have the option of invoicing VAT-free in your own CPR number up to DKK 50,000 per year. That amount must of course be reported to SKAT, and you must subsequently be registered for VAT as, for example, a sole proprietorship when you cross the DKK 50,000 limit.

When you use Factofly, there is neither an upper nor a lower limit to how much you can invoice, as you are associated with Factofly as an employee in a project employment. This means that even if your earnings exceed DKK 50,000, you can continue to let Factofly handle your administration, and there is therefore no requirement to establish your own company.

Is VAT due on your invoice?2023-02-20T09:54:20+01:00

When you use Factofly, VAT is due on the invoice, even if you haven't made sales of DKK 50,000 yet.

Remember that if your customer is a business, then they get a refund for the VAT, and it therefore has no influence on your price.

Unfortunately, you cannot invoice without VAT through Factofly.

This means that if you offer VAT-free services such as some types of education, health treatments; including chiropractic, physiotherapy and certain artistic companies, unfortunately you cannot use Factofly.

Are you in doubt? Then call or write to us on the chat.

Do I earn the right to unemployment benefit when I use Factofly?2026-03-16T09:18:24+01:00

Whether you are entitled to unemployment benefits or not depends on your specific unemployment insurance fund. This is the case with the vast majority, but check directly with your unemployment insurance fund to find out how they handle work invoiced through Factofly.

In cases where you earn the right to unemployment benefits, the number of hours you work through Factofly will be counted in the total number of hours in relation to earning the right to unemployment benefits and extending unemployment benefits.

*Please note that according to the latest guidance, you are currently not entitled to unemployment benefits for work invoiced through Factofly. We of course strongly disagree with the decision and have a case with the Ombudsman.

Do I earn holiday pay when I use Factofly?2023-11-01T16:26:26+01:00

Yes, 12.5% of the payment we receive from your customer is paid out as holiday pay to you.

The calculation (before taxes) will therefore look like this if, for example, you have invoiced DKK 1,000, e.g. VAT:

Invoice amount ex. VAT: DKK 1,000.
Factofly fee: DKK 60.
Deposit to holiday account (12.5%): DKK 117.50. (before taxes)
Salary payment: DKK 822.50. (before taxes)

When you price yourself, remember to take this into account in your price.

My customer requires a long payment period – can I get the money earlier?2022-08-25T16:55:21+02:00

Yes you can. Contact us to hear about the possibilities of getting the money immediately.

Can I send an invoice without VAT?2022-08-25T16:53:12+02:00

Factofly is VAT registered, and must therefore settle VAT according to the current Danish rules. Before we send an invoice, we check whether the invoiced services are subject to VAT.

Can I pre-invoice via Factofly?2022-08-25T16:54:14+02:00

Yes you can. In that case, an agreement must be made between FactoFly and your customer before you can send the first invoice. You can get that agreement by writing to us at kontrakt@factofly.com.

You fill in your customer's name and address, a description of what is to be delivered, any partial deliveries and future invoicing.

Can I invoice to another country?2022-08-25T16:56:41+02:00

Yes, you can easily invoice to another country. When you create the invoice, you choose which currency is to be used on your invoice.
Our invoice and systems are prepared to be able to handle foreign invoices and payments.

Can I get a deduction through Factofly?2024-09-20T14:59:36+02:00

You have the opportunity to claim deductions for all direct expenses you have in connection with an assignment.

You can read more about what and how you can get deduction here.

Can I get a deduction for expenses?2022-08-25T16:59:42+02:00

Yes, you can get a deduction for the expenses that are directly linked to the task you are invoicing.

You upload your attachments directly under your account.

Can I get a deduction for subscriptions that are paid 12 months at a time?2023-03-01T10:27:49+01:00

We can help you get deductions for expenses you incur during the period you use Factofly to get paid.

For example, if you have an expense for the Adobe package that you pay for one year at a time, your expense will be divided into 12 and deductions will be given in the months you invoice work through Factofly.

Can I use Factofly even if I am registered as a poor payer?2022-08-25T16:54:46+02:00

Yes, you can. However, you should be aware that SKAT or other public bodies may choose to withhold part of your salary, and we are obliged to follow this. Contact us if there are special circumstances we need to be aware of, and then we will see how we can help you as best as possible.

Can I use Factofly while I am on unemployment benefit?2024-10-16T15:45:57+02:00

Yes, a freelance agency like Factofly is an obvious choice to use while you are on unemployment benefits. When you freelance with your own CVR number, your unemployment benefits are shortened to 30 weeks – when you use Factofly, you keep your regular unemployment benefit period of 104 weeks. By using Factofly, you also get an employment contract for your freelance assignments, and we report your hours and income to the Danish Tax Agency, from which the unemployment insurance fund deducts information.

Please note that some unemployment insurance funds these days treat work invoiced through Factofly differently. Therefore, check with your unemployment insurance fund before you start working.

Can I use Factofly even if I am not a freelancer?2022-11-02T10:07:42+01:00

We have built Factofly for the needs you face as a freelancer and self-employed person. But even if you don't call yourself a freelancer, you can still use our service as long as you sell your time and expertise.

Can I use Factofly with a CVR number?2022-08-25T16:49:06+02:00

Factofly is designed so that private individuals can invoice and get paid without their own CVR number. If you have activities in your own company that you want to have managed, we are unfortunately not the right solution for you.

Even if you have your own company, you can still use Factofly as a private person on the side. It can, for example, be if you plan to shut down your company in order to freelance with more freedom. You are always welcome to contact us to find out how our solution fits your needs.

Can Factofly pay into my pension?2024-11-28T11:56:17+01:00

Factofly cannot currently pay into a pension.

I have to work with a customer for a long period of time – what do I do?2022-08-25T16:53:49+02:00

If you are going to have a long-term collaboration with a customer, we recommend that you draw up a collaboration agreement so that everything formal is under control. You can use our standard contracts, which you get by writing to us at kontrakt@factofly.com. Here you and your customer fill in the various information and then submit it to us.

Remember that if you have any questions, you are very welcome to contact us.

I am not a Danish citizen - can I use Factofly?2022-08-25T12:36:20+02:00

If you are an EU citizen, you are free to use Factofly. If you do not come from an EU country, you must have a valid work permit issued in Denmark or from a country recognized by Denmark. As a non-EU citizen, you must contact us when you register, so that we can ensure that you get off to a good start.

When will my salary be paid?2022-08-25T16:56:16+02:00

We endeavor to pay your salary as soon as we have received it in our account. We handle many invoices and payments every day, so it can take a maximum of two working days from the time we receive the money until it is in your account. You can always follow the status of your invoice on your Factofly profile.

When and how can I get my holiday pay?2023-04-19T18:19:46+02:00

We transfer your holiday money to your holiday account no later than the 15th of the month after we have paid you a salary.

Holiday account typically takes a few days before you can see the money in your holiday account, but it is typically available around the 20th of the month after you have been paid.

You can request to have your holiday pay paid out directly from Vacation account.

How does an invoice sent via Factofly look like?2025-03-25T12:33:08+01:00

You can see an example of what your invoice sent through Factofly looks like right here.

How to send an invoice to an EAN number?2023-07-25T15:28:44+02:00

As a private individual, you can send an EAN invoice through Factofly.

As a company, you can use virk.dk's self-service service. It is free.

You can also choose to use private actors who typically charge between 8 and 20 kroner to send the invoice for you.

In most popular accounting programs, you can automatically send EAN invoices.

How to create an invoice?2023-07-25T15:14:37+02:00

You can make an invoice through an accounting program, you can use one invoice template or you can choose to design your own and set it up all by yourself.

When you make an invoice, make sure to include all the details about your customer, you as a supplier and the work you have done.

How am I insured through Factofly?2026-03-16T09:40:52+01:00

One of the advantages of using Factofly is that as a freelancer or self-employed person, you are insured while working.

In order for us to assure you, you must follow our normal flow and create a task in the system before you begin your work.

The insurance includes professional liability and workers' compensation insurance.
Professional liability insurance is if you cause or cause damage to your customer. Workers' compensation insurance covers if you are injured yourself.

Factofly also offers advisor insurance. Contact us to hear more about your specific work.

How do you document your insurance coverage to customers?2024-11-08T11:57:04+01:00

If a customer wants to see documentation that you are covered by insurance through Factofly, you can contact us and request a certificate of insurance.

How is my salary calculated?2025-03-25T12:31:50+01:00

As a self-employed person at Factofly, you receive a salary and paycheck just like you would from a regular job.

What exactly you get paid depends on your withholding percentage, tax deductions and what expenses you have.

You can find our salary calculator to see what your salary will look like.

How safe is my money with you?2022-08-25T17:00:59+02:00

Your safety and security is the most important thing to us, and we do everything to ensure that you and your money are completely safe. We have entered into an extended collaboration with our audit, which continuously looks over our shoulders and ensures that everything is as it should be. We are also registered as an employer, which means that you are also covered by the Wage Earners' Guarantee Fund.

How much will I be set off in unemployment benefits?2022-08-25T16:57:36+02:00

When you create a task with us, you specify the number of hours your work task will last. We state this number of hours in your employment contract, which you send to the unemployment fund. This will be the number of hours that you will be deducted from daily allowance.

How much of my supplementary daily allowance do I use with Factofly?2022-08-25T16:58:07+02:00

As a starting point, you use 1 of your 30 weeks' supplementary unemployment benefit when you work part-time (between 1 and 36 hours) in a week.

We use the start and end date that you specify in your assignment as well as the total number of hours in your employment contract, which we draw up and which you hand in to your unemployment insurance fund.

This means that if you have a task of, for example, 37 hours, which starts on Monday and ends, for example, on Sunday, then you do NOT use supplementary unemployment benefit. If you have an assignment of 37 hours that starts on Wednesday and ends the following week, you will use 2 additional weeks.

On your daily allowance card, you can state that you do not wish to receive supplementary daily allowance for the week in question. Perhaps you have worked 35 hours and do not want to spend one week on 2 hours of unemployment benefit, while the following week you have worked 4 hours and would like to be supplemented.

You can have up to 145.6 hours per month (equivalent to 33.6 hours on average per week) and still receive supplementary unemployment benefit.

What process should be followed when reporting an injury?2024-11-08T11:59:35+01:00

Contact us directly with relevant documentation of the damage, such as when it occurred, the extent of the damage, pictures, etc.

Who has the rights to the work I invoice through Factofly?2024-11-25T15:20:09+01:00

As a general rule, you own the rights to the work you produce in connection with an assignment.

Usage rights for the material (e.g. text, video, image, etc.) can be granted separately under the individual assignment as part of the assignment description.

What happens if the customer does not pay?2026-03-16T09:37:16+01:00

If your customer unexpectedly doesn't pay, we'll chase your money.

Our procedure looks like this:

  • The customer will be sent a friendly reminder after 4 and 11 days after the due date without reminder fees.
  • We will then initiate the actual reminder procedure, where a reminder fee will be imposed. This will happen no earlier than 10 days after the last reminder.
  • If payment is still not due, a debt collection notice will first be sent, after which the case will be forwarded to debt collection.
  • If necessary, your case will then be taken to the bailiff's court.
What should an invoice contain?2023-07-25T15:21:12+02:00

When you set up an invoice, it must contain:

  • Invoice date
  • Due date and payment terms
  • Invoice number
  • Customer information
  • Supplier information
  • Summary of work done or goods sold
  • Account details
What do I do if there are errors in the invoice I have sent?2022-08-25T16:47:54+02:00

If an invoice needs to be recalled for one reason or another, simply contact us by phone (71 96 00 54), email (kontakt@factofly.com) or chat.

We make sure to send a credit note to your customer, and you can then create a new adjusted invoice.

What is an invoice?2023-07-25T15:10:11+02:00

An invoice is essentially a statement of work performed, which describes which service or item is involved, who bought and who sold, how much outstanding the buyer has to the seller (i.e. the price), when payment must be made at the latest and where.

Are there any limits to how much I can invoice?2026-03-16T09:22:01+01:00

You are not subject to any upper limit when using Factofly. There is also no actual minimum, however we do not invoice for hourly rates below 200 kroner/hour.

Are there additional costs associated with insurance?2024-11-08T11:58:01+01:00

No, the insurance coverage is included in Factofly's service fee of 6% of your invoice. There are no additional costs for the insurance.

Is holiday pay deducted from the amount I invoice?2023-11-01T16:30:42+01:00

12.5% of your invoice (after Factofly's service fee) will be paid to your holiday account.

Although this means that you will be paid a little less immediately, you still have direct access to your money.

We transfer your holiday money to your holiday account no later than the 15th of the month after we have paid you a salary.

Holiday account typically takes a few days before you can see the money in your holiday account, but it is typically available around the 20th of the month after you have been paid.