{"id":27069,"date":"2026-03-02T12:05:51","date_gmt":"2026-03-02T11:05:51","guid":{"rendered":"https:\/\/www.factofly.com\/?page_id=27069"},"modified":"2026-03-02T12:07:50","modified_gmt":"2026-03-02T11:07:50","slug":"staff-handbook","status":"publish","type":"page","link":"https:\/\/www.factofly.com\/en\/personalehaandbog\/","title":{"rendered":"Factofly | Staff Handbook"},"content":{"rendered":"

Factofly<\/p>\n<\/div>

Staff handbook<\/h1><\/div><\/div><\/div><\/div><\/div>

Factofly<\/p>\n<\/div>

Staff handbook<\/h2><\/div><\/div><\/div>
<\/div><\/div><\/div><\/div>
<\/div><\/div>

Welcome to Factofly<\/h2>\n

With Factofly<\/a> We are excited to have you on the team. This handbook is your guide to what it means to work for us \u2013 what we expect from you, what you can expect from us, and how we work together.<\/i><\/p>\n

Factofly is a company that places project employees for assignments at our customers<\/a>. This means that you are employed by Factofly and that we are your employer, regardless of where your task physically takes place. We represent you to the customer, handle your salary and administration, and ensure that your rights as an employee are in order.<\/span><\/i><\/p>\n

We believe that the best work happens when the framework is clear. This handbook is just that: a clear framework so you can focus on what you are good at.<\/span><\/i><\/p>\n

<\/h2>\n

1. Your employment at Factofly<\/i><\/h2>\n

1.1 The employment relationship<\/i><\/h3>\n

You are employed by Factofly ApS. Factofly is your employer, and we are the one you deal with in matters of salary, tasks, contracts and working conditions.<\/span><\/i><\/p>\n

Your employment consists of two elements:<\/span><\/i><\/p>\n

The employment contract<\/i><\/b> is your ongoing agreement with Factofly. It comes into effect upon signature and is independent of specific tasks \u2013 also in periods between tasks. It sets out the general terms and conditions of your employment.<\/span><\/i><\/p>\n

The assignment contract<\/i><\/b> is concluded for each individual project you solve. It describes the content, duration, location and salary of the task. The customer never enters into an agreement directly with you \u2013 all agreements about tasks are concluded between factofly and the customer, and you receive your task contract from factofly.<\/span><\/i><\/p>\n<\/p>\n

1.2 Approval of tasks<\/i><\/h3>\n

All assignments must be approved by Factofly before starting. We are the ones who assess whether an assignment is suitable \u2013 professionally, practically and contractually. We reject assignments that do not meet our standards or that are not the right match for other reasons.<\/span><\/i><\/p>\n

When you are presented with a potential assignment, Factofly always has the final say and formalizes it. You may not enter into independent agreements with clients regarding assignment terms, salary, or anything else related to your employment.<\/span><\/i><\/p>\n<\/p>\n

1.3 Authorization and contractual competence<\/i><\/h3>\n

You are not authorized to independently enter into agreements, submit offers or otherwise obligate Factofly to customers or third parties. All agreements \u2013 whether they relate to terms of service, salary, schedules or other matters \u2013 are entered into by Factofly, which independently assesses and enters into any agreement.<\/span><\/i><\/p>\n

If a customer or other party approaches you with a desire to enter into or change agreements, you must refer them to Factofly. Agreements entered into without Factofly's prior approval are not binding on Factofly.<\/span><\/i><\/p>\n<\/p>\n

1.4 Changes to ongoing tasks<\/i><\/h3>\n

If changes are needed during a task \u2013 for example in scope, schedule or work location \u2013 this is handled by Factofly in dialogue with the customer. Contact us immediately if a customer requests changes that go beyond the agreed task contract. We ensure that any changes are formalized correctly.<\/span><\/i><\/p>\n<\/p>\n

1.5 Management rights and instructions<\/i><\/h3>\n

Factofly is your employer and exercises the overall management right in the employment relationship. This means that Factofly has the right to organize and distribute the work within the framework of your employment, establish overall guidelines for the performance of the work, give instructions regarding the content, prioritization and framework of the work, and follow up on the performance and quality of the work.<\/span><\/i><\/p>\n

When you perform a task for a customer, the daily work management will often take place in dialogue with the customer as a natural part of the task's solution. This does not change the fact that Factofly is your employer and that Factofly has the overall employment law competence.<\/span><\/i><\/p>\n

Any questions about terms, changes in the assignment, the scope of work or the employment relationship in general should always be directed to Factofly. Factofly may \u2013 if objectively justified \u2013 change your assignment portfolio, terminate an assignment or provide further instructions as part of the employment relationship.<\/span><\/i><\/p>\n

<\/h2>\n


<\/i><\/h2>\n

2. Salary and payout<\/i><\/h2>\n

<\/h3>\n


<\/i><\/h3>\n

2.1 Salary payment<\/i><\/p>\n

You receive your salary from Factofly as A-income. The salary is reported to eIndkomst and A-tax and AM contributions are deducted in accordance with your tax card.<\/span><\/i><\/p>\n

Salaries are paid monthly in arrears, typically on the last banking day of the month. You will receive a payslip via our payroll system.<\/span><\/i><\/p>\n<\/p>\n

2.2 Your salary<\/i><\/h3>\n

The salary we can offer you for the specific assignment is stated in your assignment contract. If you have any questions about your salary, you are always welcome to contact Factofly.<\/span><\/i><\/p>\n<\/p>\n

2.3 Registration of work<\/i><\/h3>\n

In accordance with applicable regulations on working time registration, working time must be registered correctly.<\/span><\/i><\/p>\n

Depending on your position, you may be covered by the rules on self-organizers. The term self-organizer is used here in the sense of working hours law and only relates to the registration obligation - this does not change the fact that you are employed by Factofly.<\/span><\/i><\/p>\n

If you are not self-organizing, you must register your working hours continuously in Factofly's time registration system. If you are self-organizing, you instead report your hours by creating an invoice in our system. The invoice is an internal settlement request and does not constitute an independent commercial invoice between you and Factofly - it is used solely as a technical basis for payroll settlement.<\/span><\/i><\/p>\n

Correct and timely registration is a prerequisite for us to be able to pay your salary on time. Deadlines and procedures are provided at the start of each task. Contact us immediately if you experience problems with registration.<\/span><\/i><\/p>\n<\/p>\n

3. Expenses and outlays<\/i><\/h2>\n
<\/div>\n


<\/i><\/h3>\n

3.1 The principle of outlays according to invoice<\/i><\/h3>\n

Expenses<\/a> that are directly and necessarily related to the performance of your assignment can be reimbursed by Factofly and invoiced to the customer. This applies to materials, transport to and from the assignment location (in addition to normal transportation) or other task-specific costs.<\/span><\/i><\/p>\n<\/p>\n

3.2 Prior approval<\/i><\/h3>\n

Expenses must generally be approved by Factofly before they are incurred. Contact your contact person at Factofly and describe the purpose of the expense and expected amount. We will coordinate with the customer and confirm whether the expense is refundable.<\/span><\/i><\/p>\n

Expenses incurred without prior approval will not be reimbursed, unless they are minor, obviously necessary expenses that could not have waited for approval.<\/span><\/i><\/p>\n<\/p>\n

3.3 Documentation and settlement<\/i><\/h3>\n

All expenses are settled via Factofly's expense management system and are linked to the individual task with original receipts attached. Expenses are settled no later than the end of the last salary payment for the task in question. Contact us for guidance on the specific procedure.<\/span><\/i><\/p>\n<\/p>\n

4. Communication<\/i><\/h2>\n
<\/div>\n


<\/i><\/h3>\n

4.1 Contact Factofly<\/i><\/h3>\n

Your primary Contact<\/a> At Factofly, our customer success team is here to help, whether it's a practical question, a challenge with a task, or something completely different.<\/span><\/i><\/p>\n

You can always contact factofly at:<\/span><\/i><\/p>\n